Doctors on Demand
Doctors on Demand
Doctors on Demand
Doctors on Demand
24/7 access to online doctor appointments
AIA Health has partnered with Doctors on Demand to provide eligible Overseas Health Visitors Cover (OVHC) members with access to online medical consultations at no additional cost1.
If you're feeling unwell, need a prescription or require a referral, a qualified Australian-registered doctor is available to assist you - anytime, anywhere.
Book your appointment now through the Doctors on Demand platform.
Book nowPlease note: In the event of an emergency, contact emergency services by calling 000.
24/7 access to online doctor appointments
AIA Health has partnered with Doctors on Demand to provide eligible Overseas Health Visitors Cover (OVHC) members with access to online medical consultations at no additional cost1.
If you're feeling unwell, need a prescription or require a referral, a qualified Australian-registered doctor is available to assist you - anytime, anywhere.
Book your appointment now through the Doctors on Demand platform.
Book nowPlease note: In the event of an emergency, contact emergency services by calling 000.
24/7 access to online doctor appointments
AIA Health has partnered with Doctors on Demand to provide eligible Overseas Health Visitors Cover (OVHC) members with access to online medical consultations at no additional cost1.
If you're feeling unwell, need a prescription or require a referral, a qualified Australian-registered doctor is available to assist you - anytime, anywhere.
Book your appointment now through the Doctors on Demand platform.
Book nowPlease note: In the event of an emergency, contact emergency services by calling 000.
Benefits of using Doctors on Demand
Being far from home shouldn't mean being far from healthcare. With Doctors on Demand, you can:
- Speak to a doctor anytime, day or night -no waiting rooms, no travel.
- Get medical advice, prescriptions, referrals, and medical certificates from the comfort of your home.
- Access care through appointments in your preferred language.
Benefits of using Doctors on Demand
Being far from home shouldn't mean being far from healthcare. With Doctors on Demand, you can:
- Speak to a doctor anytime, day or night -no waiting rooms, no travel.
- Get medical advice, prescriptions, referrals, and medical certificates from the comfort of your home.
- Access care through appointments in your preferred language.
Benefits of using Doctors on Demand
Being far from home shouldn't mean being far from healthcare. With Doctors on Demand, you can:
- Speak to a doctor anytime, day or night -no waiting rooms, no travel.
- Get medical advice, prescriptions, referrals, and medical certificates from the comfort of your home.
- Access care through appointments in your preferred language.
Eligibility
Doctors on Demand is available to Overseas Visitors Health Cover (OVHC) members on Standard Cover as a part of your outpatient medical cover. If you're covered under this product, you're eligible to book online consultations at no additional cost up to your yearly limit1.
Eligibility
Doctors on Demand is available to Overseas Visitors Health Cover (OVHC) members on Standard Cover as a part of your outpatient medical cover. If you're covered under this product, you're eligible to book online consultations at no additional cost up to your yearly limit1.
Eligibility
Doctors on Demand is available to Overseas Visitors Health Cover (OVHC) members on Standard Cover as a part of your outpatient medical cover. If you're covered under this product, you're eligible to book online consultations at no additional costup to your yearly limit1.
How it works
Step 1
Book
Log in to the Doctors on Demand platform and choose a time that suits you.
Appointments are available 24/7. Make sure you have your AIA OVHC member number ready.
Step 2
Attend your online appointment
You will receive a phone or video call from a qualified Australian doctor. Make sure you answer the call promptly
Login to Doctors on Demand
Step 3
Get What You Need
After your consultation, your doctor can provide:
- Prescriptions sent directly to your preferred pharmacy
- Referrals to specialists or pathology services
- Medical certificates if required
How it works
Step 1
Book
Log in to the Doctors on Demand platform and choose a time that suits you.
Appointments are available 24/7. Make sure you have your AIA OVHC member number ready.
Step 2
Attend your online appointment
You will receive a phone or video call from a qualified Australian doctor. Make sure you answer the call promptly
Login to Doctors on Demand
Step 3
Get What You Need
After your consultation, your doctor can provide:
- Prescriptions sent directly to your preferred pharmacy
- Referrals to specialists or pathology services
- Medical certificates if required
How it works
Step 1
Book
Log in to the Doctors on Demand platform and choose a time that suits you.
Appointments are available 24/7. Make sure you have your AIA OVHC member number ready.
Step 2
Attend your online appointment
You will receive a phone or video call from a qualified Australian doctor. Make sure you answer the call promptly
Login to Doctors on Demand
Step 3
Get What You Need
After your consultation, your doctor can provide:
- Prescriptions sent directly to your preferred pharmacy
- Referrals to specialists or pathology services
- Medical certificates if required
How it works
Step 1
Book
Log in to the Doctors on Demand platform and choose a time that suits you.
Appointments are available 24/7. Make sure you have your AIA OVHC member number ready.
Step 2
Attend your online appointment
You will receive a phone or video call from a qualified Australian doctor. Make sure you answer the call promptly
Login to Doctors on Demand
Step 3
Get What You Need
After your consultation, your doctor can provide:
- Prescriptions sent directly to your preferred pharmacy
- Referrals to specialists or pathology services
- Medical certificates if required
Frequently asked questions
Only OVHC (Overseas Visitors Health Cover) members on Overseas Workers Standard Cover are eligible to use this service.
Doctors on Demand have qualified Australian doctors that are available 24/7 and can assist with:
- Medical advice and consultations
- Prescriptions
- Referrals to specialists
- Medical certificates
- In language consultations
Appointment limits are based on your membership type:
- Single policies: Up to 12 appointments per calendar year
- Single Parent or Couple policies: Up to 24 appointments per calendar year
- Family policies: Up to 30 appointments per calendar year
You can book a session anytime, 24/7, through the Doctors on Demand online platform. Simply log in with your OVHC member details and follow the prompts to connect with a doctor.
No additional cost applies for eligible OVHC Overseas Workers Standard Cover members. Appointments are included in your cover, subject to your annual appointment limit.
Yes. Doctors can issue prescriptions, referrals, and medical certificates as needed, based on your consultation
Once your annual appointment limit is reached, AIA Health will no longer cover the fees for your appointments. You can still book appointments once your appointment limit has been reached, however, additional appointments will be charged the private fee rate for Doctors on Demand. If you are unsure how many appointments you have remaining you can contact us on 1800 161 170.
No. This service is only available while you are in Australia, as it connects you with Australian-registered doctors.
Yes. Doctors on Demand have over 200 doctors who speak 25+ different languages. When you book an appointment, you can choose a language that you are comfortable with. Please note, your preferred language might not be available 24/7.
Doctors on Demand have doctors available 24/7, 365 days a year. Doctor availability may vary, but appointments are usually available within an hour.
When you have an appointment with Doctors on Demand your doctor may give you a referral for pathology or radiology (imaging) if appropriate
The referral form will be emailed to you following your appointment. You can take this form to your local imaging or pathology clinic. once you have had the test(s) completed, you will then need to notify Doctors on Demand via phone or email, letting them know where you have had these tests completed so that they can follow up to obtain your results. Once Doctors on Demand have received your results, they will advise the referring doctor.
1Eligible OVHC Standard Cover members can access up to 12 appointments per calendar year (on Single Polices), up to 24 appointments per calendar year (on Couple or Single Parent policies) and up to 30 appointments per calendar year (on for families)
Frequently asked questions
Only OVHC (Overseas Visitors Health Cover) members on Overseas Workers Standard Cover are eligible to use this service.
Doctors on Demand have qualified Australian doctors that are available 24/7 and can assist with:
- Medical advice and consultations
- Prescriptions
- Referrals to specialists
- Medical certificates
- In language consultations
Appointment limits are based on your membership type:
- Single policies: Up to 12 appointments per calendar year
- Single Parent or Couple policies: Up to 24 appointments per calendar year
- Family policies: Up to 30 appointments per calendar year
You can book a session anytime, 24/7, through the Doctors on Demand online platform. Simply log in with your OVHC member details and follow the prompts to connect with a doctor.
No additional cost applies for eligible OVHC Overseas Workers Standard Cover members. Appointments are included in your cover, subject to your annual appointment limit.
Yes. Doctors can issue prescriptions, referrals, and medical certificates as needed, based on your consultation
Once your annual appointment limit is reached, AIA Health will no longer cover the fees for your appointments. You can still book appointments once your appointment limit has been reached, however, additional appointments will be charged the private fee rate for Doctors on Demand. If you are unsure how many appointments you have remaining you can contact us on 1800 161 170.
No. This service is only available while you are in Australia, as it connects you with Australian-registered doctors.
Yes. Doctors on Demand have over 200 doctors who speak 25+ different languages. When you book an appointment, you can choose a language that you are comfortable with. Please note, your preferred language might not be available 24/7.
Doctors on Demand have doctors available 24/7, 365 days a year. Doctor availability may vary, but appointments are usually available within an hour.
When you have an appointment with Doctors on Demand your doctor may give you a referral for pathology or radiology (imaging) if appropriate
The referral form will be emailed to you following your appointment. You can take this form to your local imaging or pathology clinic. once you have had the test(s) completed, you will then need to notify Doctors on Demand via phone or email, letting them know where you have had these tests completed so that they can follow up to obtain your results. Once Doctors on Demand have received your results, they will advise the referring doctor.
1Eligible OVHC Standard Cover members can access up to 12 appointments per calendar year (on Single Polices), up to 24 appointments per calendar year (on Couple or Single Parent policies) and up to 30 appointments per calendar year (on for families)
Frequently asked questions
Only OVHC (Overseas Visitors Health Cover) members on Overseas Workers Standard Cover are eligible to use this service.
Doctors on Demand have qualified Australian doctors that are available 24/7 and can assist with:
- Medical advice and consultations
- Prescriptions
- Referrals to specialists
- Medical certificates
- In language consultations
Appointment limits are based on your membership type:
- Single policies: Up to 12 appointments per calendar year
- Single Parent or Couple policies: Up to 24 appointments per calendar year
- Family policies: Up to 30 appointments per calendar year
You can book a session anytime, 24/7, through the Doctors on Demand online platform. Simply log in with your OVHC member details and follow the prompts to connect with a doctor.
No additional cost applies for eligible OVHC Overseas Workers Standard Cover members. Appointments are included in your cover, subject to your annual appointment limit.
Yes. Doctors can issue prescriptions, referrals, and medical certificates as needed, based on your consultation
Once your annual appointment limit is reached, AIA Health will no longer cover the fees for your appointments. You can still book appointments once your appointment limit has been reached, however, additional appointments will be charged the private fee rate for Doctors on Demand. If you are unsure how many appointments you have remaining you can contact us on 1800 161 170.
No. This service is only available while you are in Australia, as it connects you with Australian-registered doctors.
Yes. Doctors on Demand have over 200 doctors who speak 25+ different languages. When you book an appointment, you can choose a language that you are comfortable with. Please note, your preferred language might not be available 24/7.
Doctors on Demand have doctors available 24/7, 365 days a year. Doctor availability may vary, but appointments are usually available within an hour.
When you have an appointment with Doctors on Demand your doctor may give you a referral for pathology or radiology (imaging) if appropriate
The referral form will be emailed to you following your appointment. You can take this form to your local imaging or pathology clinic. once you have had the test(s) completed, you will then need to notify Doctors on Demand via phone or email, letting them know where you have had these tests completed so that they can follow up to obtain your results. Once Doctors on Demand have received your results, they will advise the referring doctor.
1Eligible OVHC Standard Cover members can access up to 12 appointments per calendar year (on Single Polices), up to 24 appointments per calendar year (on Couple or Single Parent policies) and up to 30 appointments per calendar year (on for families)
